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What are the sizes available?At Kebaya Wirda, we offer sizes from small to large. We understand the importance of finding the right fit, which is why we have a detailed size chart available on our website. You can click here to see our size chart and ensure that you select the perfect size for your kebaya. Our goal is to provide our customers with a comfortable and tailored fit, so they can feel confident and elegant in Kebaya Wirda.
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What is the largest size available for your Kebaya products?Our biggest size is size L. However, we are open for custom orders to accommodate various body types and sizes. If you require a Kebaya in a size larger than L or have specific measurement requirements, please DM us on Instagram or email us at info@kebayawirda.com to discuss personalized options. We believe in inclusivity and ensuring that all of our customers can find a beautiful Kebaya that fits them perfectly.
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What kebaya designs do you have?Please see our available kebaya for purchase here.
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Does it come as a set?Kebaya and skirts are sold separately. We understand that everyone's body shape and size are different. That's why we offer our kebaya sets with the option to purchase the top and bottom separately. This allows you to mix and match sizes for the perfect fit. You can pair our kebaya tops with your own skirt, pants, or any bottom of your choice. This way, you can create a custom look that suits your individual style and size preferences. Whether you need a smaller top and a larger bottom, or vice versa, we've got you covered. We want all of our customers to feel confident and comfortable in our traditional attire, and offering different sizes for the top and bottom allows us to provide a more personalized and inclusive shopping experience.
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Where are Kebaya Wirda's clothing pieces designed and made?All of our pieces are designed in Singapore and made in Indonesia. Our designs are inspired by the rich cultural heritage of Indonesia, and we are committed to working with skilled artisans and craftsmen to bring our vision to life. This allows us to not only create unique and high-quality clothing but also support the local craftsmanship and traditions of Indonesia.
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What materials are used for KW products?At KEBAYA WIRDA, we are committed to using high-quality materials to craft our kebaya and rok batik pieces. For our kebaya, we specifically use premium cotton lace and French Chantilly lace, which are known for their delicate and intricate designs. These materials not only ensure the durability of our products but also contribute to their elegant and timeless aesthetic. Additionally, our rok batik is made from 100% cotton, providing a comfortable and breathable fabric that is perfect for everyday wear. We take pride in the craftsmanship and attention to detail that goes into each piece, ensuring that our customers receive unique and luxurious garments they can cherish for years to come.
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Do you accept custom orders?Yes. Please email us at info@kebayawirda.com
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Is it possible for me to try on the Kebaya Wirda pieces before making a purchaseKebaya Wirda's office is not currently open for public visits. However, we will be hosting a pop-up event soon, where you will have the opportunity to come down and try on our pieces. Keep an eye on our social media and website for updates on the pop-up event, and we look forward to seeing you there! In the meantime, we offer a detailed measurement guide to help you find the perfect fit when making a purchase online. Thank you for your understanding and patience as we work on creating a unique and engaging experience for our customers.
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Why are some items at Kebaya Wirda not restocked once they are sold out?At Kebaya Wirda, we believe in offering exclusive and collectible pieces for our clients. This means that once a kebaya/rok piece has been sold out, it will not be restocked. We are committed to producing new designs and colors with every collection, ensuring that our clients have the opportunity to own unique and limited quantity styles. This approach allows us to maintain the exclusivity of our products and provide our customers with one-of-a-kind pieces that they can cherish. Therefore, if you are looking for an item that is sold out, chances are it won't be restocked, as almost all items are exclusive limited quantity styles. We encourage you to explore our current collection and be on the lookout for new designs in the future.
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Can you ship worldwide?Yes, Kebaya Wirda offers worldwide shipping to bring our beautifully crafted traditional Indonesian kebayas to customers all around the globe. Whether you're in the United States, Europe, Asia, or anywhere else, we can deliver our high-quality kebayas straight to your doorstep. We want to make sure everyone has the opportunity to experience the beauty and elegance of our timeless kebaya pieces. With our international shipping options, you can conveniently shop for kebayas from anywhere in the world and have them delivered right to you.
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Can we do self-pick up?At Kebaya Wirda, you can opt for self pick-up for your orders. However, we kindly ask customers to wait for the pickup email confirmation before coming to our location. Due to the large number of orders we receive, we require additional time to carefully pack each item. We appreciate your understanding and cooperation in this matter to ensure a smooth and efficient pickup process. Thank you for choosing Kebaya Wirda for your special occasion attire needs.
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How much is the local shipping fee?It's $5 registered mail. 2-3 working days.
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When can we receive our orders?Hi Cantik, thank you so much for your order! Due to large amount of orders, we require more time to pack your orders. We will pack and ship out to you as soon as possible! for urgent enquiries, email to wirdaelliesa@gmail.com together with your order no. Thank you!
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Can you provide same day delivery?Yes! We are able to do same day delivery with Grab Express. Just check out and click pick up for collection and arrange your own grab express. Please DM us on IG to liaise. Thank you
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What kind of payment method do you accept?We accept credit/debit card and you can now buy now and pay later with Atome!
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Can I pay in installments?At KW, we offer various payment options to make your shopping experience convenient and flexible. In addition to traditional payment methods like credit/debit cards, we've partnered up with Atome so you can pay in 3 x installments, spreading the cost of your purchase over three equal payments. This allows you to buy what you want today and pay later without any interest or hidden fees. We want to ensure that you can shop for our exquisite kebaya and traditional Indonesian clothing with ease and peace of mind.
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Do you accept cash payment?Yes only during our pop-up booth.
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What if i dont have a paypal account?You dont need to have a paypal account. Just check out via paypal and there will be a 'check out as guest' option.
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Can we do an exchange?EXCHANGE OR REFUND We only accept exchange or refunds when items* are: (i) faulty (ii) incorrect ​ FOLLOWING REASONS WILL NOT BE CONSIDERED AS A VALID REASON FOR AN EXCHANGE/REFUND: "I've changed my mind" "The color doesn't suit me" "I don’t want it anymore" "I want to change the color/design" All orders on kebayawirda.com will be thoroughly checked before being sent out for delivery. However, in an unfortunate event where item received is incorrect or faulty, please email us at info@kebayawirda.com or DM us on instagram @kebayawirda with information and evidence. You will hear from our team within 48 hours on the next step of our return/exchange process. ​ Items must be returned to us within 7 days of your receipt of the order to be eligible for an exchange or refund. All items need to be returned to us in their original condition; unworn, unwashed and complete with original packaging and garment tags attached. We will not offer an exchange or refund for any other reason except those stated above. please ensure you’ve checked sizing charts and note on any specific description on our clothing before purchasing as they are not considered as a defect and we are not held liable if the items are not of the right size for you. *Sale items will not be exchanged or refunded.
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Can we do a refund?EXCHANGE OR REFUND We only accept exchange or refunds when items* are: (i) faulty (ii) incorrect ​ FOLLOWING REASONS WILL NOT BE CONSIDERED AS A VALID REASON FOR AN EXCHANGE/REFUND: "I've changed my mind" "The color doesn't suit me" "I don’t want it anymore" "I want to change the color/design" All orders on kebayawirda.com will be thoroughly checked before being sent out for delivery. However, in an unfortunate event where item received is incorrect or faulty, please email us at info@kebayawirda.com or DM us on instagram @kebayawirda with information and evidence. You will hear from our team within 48 hours on the next step of our return/exchange process. ​ Items must be returned to us within 7 days of your receipt of the order to be eligible for an exchange or refund. All items need to be returned to us in their original condition; unworn, unwashed and complete with original packaging and garment tags attached. We will not offer an exchange or refund for any other reason except those stated above. please ensure you’ve checked sizing charts and note on any specific description on our clothing before purchasing as they are not considered as a defect and we are not held liable if the items are not of the right size for you. *Sale items will not be exchanged or refunded.
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Can i cancel my order?Due to high demand and limited stock, we cannot accept cancellations, returns or exchanges at this time.
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